Product Strategy & Operating Model
Clarifying product vision, roadmap, prioritisation and decision-making so teams can move from reactive delivery to a coherent product model.
Independent product & technology consultancy
Product leadership and advisory services for complex B2B technology businesses.
Infinity IO Ltd helps organisations define, transform and scale complex technology products. Services combine senior product leadership with deep experience across enterprise data, cloud, architecture, customer success and B2B SaaS.
Consulting services
Outcome-focused product and technology services, tailored to the needs of each engagement.
SaaS Product Transformation
Turning bespoke, services-led solutions into scalable, repeatable product capabilities with stronger foundations for growth.
Customer-Led Product Discovery
Working directly with enterprise customers to capture requirements, validate concepts and translate real-world needs into product direction.
Enterprise Data & Cloud Platforms
Strategy and architecture for complex data platforms, cloud migration, access control, integration and regulated enterprise environments.
Solutions & Pre-Sales Leadership
Strengthening complex B2B sales motions through technical credibility, architecture, pilots, success criteria and trusted-advisor relationships.
Product Leadership & Advisory
Senior product leadership for organisations needing clearer direction, stronger product practices, cross-functional alignment or support through a period of transformation.
Experience behind Infinity IO
30+ years of product and technology experience.
Infinity IO is backed by Mark Hamshaw's experience across product leadership, enterprise architecture, solutions, customer success and engineering. This breadth enables engagements to address the product outcome while understanding the technical, customer and commercial realities behind it.
Head of Product Management
Leading product strategy and delivery for FIT4Cloud, a SaaS platform that integrates global HR platforms with local payroll and other HR-dependent systems. Led the move from customer-specific codebases towards a single configurable product foundation.
Senior Solutions Architect
Strategic technical advisor to enterprise financial institutions including Goldman Sachs, HSBC, Morgan Stanley and Two Sigma. Translated customer needs into product briefs, prototypes and roadmap input; supported retention, pilots and expansion opportunities.
Principal Technical Account Manager
Established the Technical Account Management function, acting as a trusted advisor on privacy, architecture and product adoption and helping expand the TAM team across the UK and US.
Cloud Architect
Worked on cloud migration, multi-cloud data distribution, large-scale data platforms and policy-based access control for enterprise financial data services.
Big Data & Cloud Architecture Leadership
Held senior technical leadership roles across Global Banking & Markets, including Lead Big Data & Cloud Architect. Designed and delivered major data-platform capabilities and HSBC GBM's first successful Hadoop-based Data Science platform.
Selected impact
Productised a bespoke delivery model
At Epicenter, transformed multiple customer-specific service implementations into a single configurable SaaS product foundation.
Connected customer insight to roadmap
At Crux, used enterprise customer requirements, prototypes and product briefs to shape platform capabilities and future roadmap priorities.
Built trusted enterprise relationships
Worked closely with leading financial institutions, including HSBC, Goldman Sachs and ABN AMRO, across architecture, customer success and product-led engagements.
Created scalable customer-facing functions
Established Privitar's Technical Account Management function and helped build the operating model and team across the UK and US.
Delivered enterprise data platforms
Designed and delivered large-scale data and cloud platforms within heavily regulated financial-services environments.
Bridged product and engineering
Repeatedly operated between customers, commercial teams, product and engineering to reduce ambiguity and turn complex needs into executable plans.
Contact
Looking for experienced product leadership or an independent perspective?
Infinity IO Ltd provides product leadership, product transformation and technology advisory services, with engagements shaped around clearly defined client needs and outcomes.